User manual
Log in at the link: https://sms.etelecom.vn/
Last updated
Log in at the link: https://sms.etelecom.vn/
Last updated
This feature is used to create mass advertising campaigns.
Step 1: Create content
Select Brand Name
Order Name
Select created message: this is a list of messages that have been pre-registered with the network operator.
View process: View carrier regulations for sending messages. Always updated by eTelecom.
Enter content: Send content that has not been prepared before
View display sample
Step 2: Enter recipient list
You can add recipient list from following 3 options:
Add directly: Requires correct format input
Add from excel file: Excel file must be in correct format
Add from contacts: Add from contacts available on the tool
Clear list:
Delete selected numbers in the list or delete all.
Manually delete each number
Step 3: Set sending time
View regulations: View carrier regulations. Always updated by eTelecom.
Select sending time:
Shared sending time: Set up a uniform sending time across carriers.
Send time separately: Set the sending time according to each specific network.
Step 4: Confirm
Edit information: Check order information. Click "Edit" to edit the information.
Confirm information: When you click confirm, the screen will display the OTP authentication table, please enter the correct OTP sent to the device via the phone number of the account being logged in.
When you click confirm, a popup "Confirm OTP" will appear:
Feature used to send mass customer service messages.
Step 1: Create content
Order Name
Select template: this is a list of pre-registered news templates.
Select sending channel: Click "Settings" to set the priority sending channel order according to your needs.
View limits and regulations
Channel content: Select the channel you want to view the content, a message will be displayed on the phone screen
Step 2: Enter recipient list
You can add recipient list from following 3 options:
Add directly: Requires correct format input
Add from excel file: Excel file must be in correct format
Clear list:
Delete selected numbers in the list or delete all.
Manually delete each number
Step 3: Set sending time
Time frame for sending each channel: Displays the time frame for sending each channel according to the regulations of the network operator or Zalo.
Select sending time:
Send earliest: Send immediately
Send at: customize the time you want to send the message
Step 4: Confirm order
Edit information: Check order information. Click "Edit" to edit the information.
Confirm information: When clicking "Confirm", the screen will display the OTP authentication table, please enter the correct OTP sent to the device via the phone number of the account being logged in.
Feature to send messages to a large number of followers on Zalo application.
Step 1: Create content
Order Name: Name your order
Select Official Account
Upload photo: Please keep the photo ratio from 14:9 to 16:9
Content to send: Enter up to 2000 characters
Step 2: Recipient List
You can import the recipient list in one of three ways:
Select directly:
Sex
Age
Select all by page
Select each object
Deselect all
Search by name
Choose from the group categories created from the follower management page.
Select from excel file.
Step 3: Sending time
Select sending time:
Send now: send immediately
Send at: customize send time
Step 4: Confirm
Edit information: Check order information. Click "Edit" to edit the information.
Confirm information: When clicking "Confirm", the screen will display the OTP authentication table, please enter the correct OTP sent to the device via the phone number of the account being logged in.
Manage phone number list and customer information
Create label: Name a label for a customer list
Add contact:
Add directly
Add from excel file
Support the following filter to filter information according to needs:
Label
Sex
Age
Love/Success
District
Ward/commune
Search by name or phone number
Export data to excel file
Select 1 or more customers to tag
Manage the list of Zalo users interested in OA
Select OA: Select the OA you want to see the list of followers -> the system will display information about the total number of followers
Group Management: You can divide 1 or more groups containing followers to serve your purposes.
Supports the following filters so you can filter information according to your needs:
Group
Sex
Age
Name
Export data to excel file
Select 1 or more followers to "Assign followers to group"
View orders proactively
Find orders: search by content or name
Support filter, search by:
Order purpose
Order Status
Time period
Support exporting data to excel file
Support filtering by:
Sending channel
News type
Sending account
Time
Click "Filter" to filter data
Support filtering by:
OA Name
Template
Time
Click "Filter" to filter data
Support exporting data to excel file
Add phone numbers to block: Customize blocking options for each channel or add notes to remind yourself.
Filter by blocked channel
Search Phone Number
Export data to excel file
